WGXC Programmer + Volunteer Handbook

Expand each section of the WGXC Programmer + Volunteer Handbook below to read the section's content. Please direct any questions to Lynn Sloneker, Station Manager, lynn [at] wgxc.org.

Quick Links
WGXC Technical Status Click here to view.
WGXC Programmer Forum Click here to view.
WGXC 90.7-FM Broadcast Archive Click here to view.

I. Introduction
Organizational Charts

Program Chart Click here to view.
Personnel Chart Click here to view.

Organizational History, Mission, Values

History

free103point9 was originally founded in March 1997, as a microcasting collective in Brooklyn, NY. free103point9 was an active participant in the U.S. microradio movement, an activist and advocacy effort that helped create this country’s low-power FM radio service, which provides a licensing opportunity for small broadcasters operating transmitters of 100 watts or less.

From 1997 to 2004 free103point9 ran a venue for performance and experimental sound in South Williamsburg, Brooklyn. The “free103point9 Project Space” was home to a lively roster of artists working in noise, free jazz, electronic composition, and other experimental fringe genres. Many of these artists encountered microradio for the first time through free103point9. As a result, a local and international community of artists started to think conceptually about the transmission spectrum as a creative medium, becoming invested in a “hands-on” relationship with the airwaves. free103point9 launched an online radio station in 2001 engaging new and international audiences, and embarked on a series of radio experiments, projects, and peformances internationally.

That airwaves are public space and should therefore be accessible by the public, and that airwaves should be available for creative purposes, experimentation, and risk-taking is the ideology that has driven free103point9’s activities since its inception. In 2002-2003 free103point9 incorporated and secured 501(c)3 non-profit status, evolving from an artist collective to an arts organization whose mission is to define and cultivate Transmission Arts.

In 2005, free103point9 expanded activities to Greene County, launching an artist-residency program, outdoor performance series, and installation park on a 30-acre property called Wave Farm. In 2006, free103point9 broke ground on a dedicated facility called the Wave Farm Study Center.

free103point9 submitted an application to the FCC in October 2007 during a rare filing window for full-power non-commercial educational FM radio stations. A year later, on October 17, 2008, free103point9 received a construction permit to build a new FM station. The FM station was planned to serve both sides of the organization's roots: radio art and activism on the airwaves.

In June 2008, a Council of local advisors was established to guide the development of the station with regards to serving Greene and Columbia counties’ local community. Council members provided critical input in naming the station, identifying its guiding mission, and getting 90.7 FM off the ground and on the airwaves.

In Fiscal Year 2009, free103point9 became a regrant partner of the New York State Council on the Arts, Electronic Media and Film, administering funds, ranging from 500 to 10,000, to dozens of New York State individual artists and organizations.

In September 2010, WGXC partnered with the national radio advocacy organization Prometheus Radio Project to host its first full-power FM barnraising in Hudson. The conference included three days of hands-on workshops, presentations, and performances, during which participants collaborated to build WGXC’s Hudson studio and help prepare the station for its FM signal launch.

On February 26, 2011, WGXC went live on air at 90.7 FM. WGXC celebrated this momentous occasion with a live broadcast event at the Catskill Community Center, which featured many of the station’s first on-air programmers. The WGXC Catskill studio began broadcasting in September 2011.

In June 2012, the Wave Farm Study Center opened its doors to the public, reigniting free103point9 programs, such as Artists Residencies, the Transmission Arts Archive, and Online Radio that had become somewhat dormant while organizational resources were focused on launching WGXC. The Study Center is home to an international Artist-in-Residency Program, a library focused on transmission arts, WGXC’s Acra studio, and organizational administrative offices.

In June 2013, as part of an organization-wide strategic planning process, Wave Farm was adopted as a commonly used organizational name.



Mission

Wave Farm is a non-profit arts organization that celebrates creative and community use of media and the airwaves. Our programs provide access to transmission technologies and support artists and organizations that engage with media as an art form. Wave Farm's major activities include:

Transmission Arts programs that support artists who engage the transmission spectrum, on the airwaves and through public events. The Wave Farm Artist Residency Program is an international visiting artist program. The Transmission Arts Archive presents a living genealogy of artists’ experiments with broadcast media and the airwaves. Wave Farm Radio Art is a continuous online radio feed.
WGXC (90.7-FM) a creative community radio station based in New York’s Greene and Columbia counties. Hands-on access and participation activate WGXC as a public platform for information, experimentation, and engagement.
Media Arts Grants a Regrant Partnership with NYSCA, Electronic Media and Film, The Media Arts Assistance Fund supports electronic media and film organizations, as well as individual artists, in all regions of New York State.


Wave Farm is incorporated as free103point9.



Values
Organization Belief Statements
We believe in the creative use of the airwaves
We believe that the creative use of the airwaves expands ideas of art
We believe art improves society
We believe that public access gives people voice and can affect change

Organizational Values
Creativity & Experimentation
Access to the Airwaves
Education/Preservation
Diversity
Transparency

WGXC Community “Key Values”
Relevant to local interests
Sharing and spreading radio knowledge, tools, skills
Community produced
Diversity
Fair, informative local journalism
Creativity, innovation, arts, culture
Independent
Large and broad listener and support base
Priority to reflect and serve “underserved” and “unheard”
Supportive relationships with local nonprofits and organizations
Covering wide range of areas across counties
Sustainable Development
Fun
Accountable
Good place to work and volunteer
Transparency and clarity
Respect for people

Organizational Governance, Staff, and Advisors

Wave Farm Board of Directors

Andy Gunn, President
Field Engineer, Open Technology Institute at New America Foundation

John Anderson, Vice-President
Editor, diymedia.net Professor, Brooklyn College Department of Television and Radio

Laura Kuhn, Treasurer
Director, The John Cage Trust

Max Goldfarb, Secretary
Artist, Educator

Erin Donnelly
Internships and Grants Administrator, NYU Steinhardt

Galen Joseph-Hunter, Ex-officio
Executive Director, Wave Farm


Staff
Galen Joseph-Hunter, Executive Director
Tom Roe, Artistic Director
Lea Bertucci, Media Arts Associate
WGXC PROGRAM DIVISION STAFF

Katy Donnelly, Program Director
Jessica Puglisi, Outreach Coordinator
Lynn Sloneker, Station Manager / Managing News Editor


WGXC Community Council
A group appointed by the Wave Farm Board of Directors, the WGXC Community Council serves in a significant advisory capacity to WGXC station management. The Council represents and reflects both the diversity of potential listeners served within the WGXC 90.7-FM coverage map, as well as the station’s active local constituents. In addition to representation, the Council provides fundraising leadership and support to enable the station sustainability and growth. Members serve on at least one (and no more than two) of the following committees: Fundraising, Outreach, Programming, and Policy and Internal Affairs. Council members include:

Pamela Badila, Hudson
Chris Bishop, Ghent
Max Goldfarb, Hudson
Debra Kamecke, Catskill
Matt Bua, Catskill
Sam Sebren, Athens
Alan Skerrett, Valatie
Hudson Talbott, Cairo
Kaya Weidman, Germantown
Rebecca Wolff, Hudson

WGXC Program Schedule and Programming Committees

WGXC Program Schedule
The WGXC Program Schedule features Community programming produced by the residents of Greene and Columbia counties Sunday - Friday (6 a.m. - midnight.)
6 a.m. – 7 a.m. International News
7 a.m. – 8 a.m. Morning Magazine Show
8 a.m. – 9 a.m. International News
9 a.m. – 10 a.m. Morning Magazine Show
10 a.m. – 11 a.m. Cultural and Civic Affairs
11 a.m. – 2 p.m. Music Programs
2 p.m. – 3 p.m. Cultural and Civic Affairs
3 pm. – 3:30 p.m. Radio Theatre and Cultural Programs
3:30 p.m. – 4 p.m. Youth Programming
4 p.m. – 6 p.m. Afternoon Magazine Show
6 p.m. – 7 p.m. International News
7 p.m. – Midnight Music Programs

Saturdays and overnights on WGXC are focused on Transmission Arts and Experimental Sound.

Community Programming Committee
(Purview: Sunday - Friday; 6 a.m. – Midnight)
Serving as advisors to the Program Director, the Community Programming Committee is comprised of Community Council members, active programmers contributing to the program schedule, as well as representation from the listening community-at-large. Responsibilities include:
• Assist with incoming program applications and evaluation
• Conduct programming evaluation and feedback
• Draft Programmer Handbook updates
• Programmer Files & Point System implementation

Transmission Arts and Experimental Sound Programming Committee
(Purview: Saturdays, and Midnight–6 a.m. daily)
The Transmission Arts/Experimental Sound Programming Committee is the advisory committee to the Artistic Director and is comprised of international and local individuals that have expertise and involvement relating to Saturday and Late Night programming. The Artistic Director engages committee members as a group or individually, depending on the issues at hand, and reports on committee meetings to the Executive Director and the Board of Directors.

II. Programmer Basics
Volunteer Requirements

Programmers are expected to participate in the organization and maintain an active status as a volunteer, completing at least six hours of volunteer service each year. The time a programmer spends on-air or otherwise producing their show does not count toward this requirement.• Volunteer time can be completed in a variety of ways to benefit the station. Common volunteer opportunities include, but are not limited to: Participation in one of the various clerical, library, or housekeeping tasks within the station; additional participation in on-air pledge drives; and/or training and skill-sharing with other programmers.

*Syndicated programs not produced at a WGXC studio are exempt from this requirement.

Communication

WGXC Staff Points of Contact
Station Manager: Lynn Sloneker
lynn@wgxc.org (518) 697-7400 (Mon, Tues, Wed, Thurs)
Program Director: Katy Donnelly
katy@wgxc.org (518) 697-7400 (Sun, Mon, Tues, Wed, Fri)
Outreach Coordinator: Jess Puglisi
jess@wgxc.org (518) 697-7400 (Wed, Thurs, Fri)

Programmer listserv
WGXC currently maintains an e-mail listserv for use by all eligible programmers. Programmers become eligible for list membership after the completion of basic on-air training. Use of the list is optional. The list is a tool for communication, providing a venue to post questions and ideas and to share information and resources. It is administered by WGXC staff.

Forwards, other spam-like email, or messages unrelated to WGXC business are not permitted. If a post is found to be inappropriate for the forum, staff will contact the user directly. Consistent and ongoing abuse of the listserv rules will lead to the loss of list privileges.

Examples of appropriate use of the list:
• Communication between programmers about upcoming on-air guests, topics and interviews.
• Sharing of information about WGXC-related events.
• Recruiting fill-in hosts during hiatus or vacations.

Music Reporting

For a two-week period every three months, we must keep a detailed and comprehensive report of the music played on 90.7 FM for music licensing purposes. Instructions and basic training will be provided to each programmer. Programmers are informed in advance of when WGXC is entering a comprehensive music-reporting period.

Pledge Drives

WGXC holds a minimum of two, 10-day, on-air pledge drives per year. This is how the organization raises the bulk of its operating expenses. Programmers are required to participate in the on-air fundraising effort during their regular show time.

Programmers must be prepared to fundraise for a minimum of half of the show’s length. While the time spent on air does not count as volunteer time, discussed in this handbook’s Volunteer section, if it is a part of a programmer’s regularly scheduled broadcast, pledge drives provide the opportunity for programmers to help out in other ways as well.

Volunteering at other times during the pledge drive — to pitch on the air, answer phones, etc. — is expected. Programmers are also asked to make an effort to identify people to call in and pledge during their show. In the weeks leading up to pledge drives, trainings are held to prepare programmers for on-air fundraising.

During each pledge drive, volunteers — including WGXC staff and Council — will step forward to assist programmers with pitching on air, handling phones, and coordinating other volunteers.

Pledging during syndicated programming on WGXC: producers of syndicated programming airing on WGXC are encouraged to produce PSAs or include a mention of WGXC’s Pledge Drive in programs airing during Pledge Drives.

Program Terms

All programmers are given a term of one year. All programmers, in good-standing, are invited to participate in a simple reapplication process at the end of their term in order to continue as an active program for an additional term. Programmers in good standing have completed their required annual volunteer hours, have not incurred more than three warning points, or otherwise violated the policies in this document.

Security & Equipment

The programmer is integral to maintaining the security of WGXC’s equipment and spaces. Programmers may ask visitors to identify themselves and to disclose the reasons for being in the studio. Programmers may also ask a visitor to leave if they have no legitimate reason for being there. Programmers are expected to be courteous to one another and to staff. Staff or volunteers on site should be advised when programmers arrive and leave the station.

It is very important to leave the studio in suitable shape for the programmers that follow you, and the station must be left secure. There is a shutdown checklist posted in each studio, which involves a variety of tasks, from common-sense tidiness to station security. Failure to follow these procedures could constitute, at best, a nuisance for other programmers and, at worst, a major security or property damage risk for the station.

Whether you are prerecording or doing a live show, we ask that you leave the studio tidy and the equipment ready for the next program/programmer by doing the following.

Hudson Studio Checklist

On the board in Hudson Studio A:
• All inputs should be turned OFF (except channels being used for the next program)
• All faders should be down to zero (except channels being used for the next program)
• The PGM buttons should be turned OFF on all inputs (except channels being used for the next program)
• All microphone stand arms should be retracted to their most compact/out of the way position
• The volume of the speakers and headphones should be turned down to zero

Other things in Studio A:
• Turn off the CD players, turntables and cassette deck
• Close any extraneous windows that you may have opened on the computer
• Pick up anything you may have left lying around (return CDs to shelves, logs to hangers, put binders away, take out what you brought in, etc.)
• Turn off studio lights

Leaving the Building:
• Tidy up! Everything you brought in should leave with you
• Close anything you may have open on the studio or office computers
• Clear any items you may have saved to the desktop of the the studio or office computers (either put them in the appropriate folder, your programmer folder, or trash them)
• Turn off lights – studio, bathroom, reception area
• Set alarm if there is no one else in the station
• Lock building (studio door and street door)

Catskill Studio Checklist

Coming soon!

Acra Studio Checklist

Coming soon!

Social Media

“Add an Event” on WGXC’s website for your upcoming show.

How to: On WGXC’s online events calendar (wgxc.org/events), click on the button that reads “Add an Event.” Fill out the online form with the date and time of your upcoming show, and a description of what the show will be. What is the show’s theme? Any local guests? What is the angle for Greene and Columbia listeners?

Why? This puts your upcoming program on our online events calendar, and read on the air by other hosts. It also lets us feature your upcoming show on the WGXC home page, include it in emails, and other promotions.

Before you go on the air, send a tweet to WGXC’s followers.

How to: Before going on the air, go to one of WGXC’s computers and open an internet browsers, by clicking the blue globe icon on the bottom of the computer screen. Click on the bookmark called “WGXC Twitter”. (If you’re not live at the studio, you can also go to twitter.com) Check with a staff member for login information. On the left side of the page, click on the tab that says, “Compose new Tweet…”. Now, type a short message about your show that’s about to air, with a maximum 140 characters. Use a respectful tone, and include necessary information

Example: Tune in for “The Ag Show” at 2 p.m. with the editors of @ModFarm. You can call in with questions at 518-828-0290. wgxc.org

Record an on-air promo for your program, or an upcoming show.

Have you heard those, short announcements on the air about some of our programs? We want everyone to record a promo for their show. If you haven’t done this yet, get in touch with our Program Director and we’ll help you make one. You can also record special promos for exciting upcoming programs: Are you interviewing a mayor? Is your next show a call-in show? You can record a short promo for broadcast in the days leading up to your show.

Make a webpage, facebook page, or twitter account for your program

WEBPAGE: Lots of programmers have made their own websites for their shows. They post playlists of past shows, post their archives, and let people know what’s coming up. If you want to make a free and user-friendly personal website, you might try: tumblr.com, blogspot.com, and wordpress.com.

SOCIAL MEDIA: We can’t get deep into the politics and how-tos of Facebook or Twitter here, but some programmers have made “Pages” on Facebook or twitter accounts for their program. This can be a great way to build a base of online followers for your show, to remind them when you’re on the air, and to share your archives. Do not name your page “WGXC,” use your show name.

Some other ways to spread the word

1. Send a big email out to all of your friends and family the day before your show - remind them of when they can tune in, where they can find the archive.
2. If you’re a Facebook user, post a status on facebook before you go on the air – or post a comment on the wall of WGXC’s Facebook page, and let all of our followers know.
3. Make posters or handbills about your show, and put them up around town! Here are some examples:
4. Good old-fashioned word of mouth: don’t ever stop talking about what you’re doing.

Training

Programmers need no previous knowledge or training in radio broadcasting or production to have a show on WGXC. The station provides training for all of new programmers in a variety of skills and techniques including live broadcast engineering, interview techniques, audio recording, editing, preproduction and field recording. All WGXC Programmers will also receive WGXC-specific training, including FCC compliance.

Programmer Agreement & FCC and Station Policy Programmer Quiz

Programmer Agreement
(click to enlarge)

FCC and Station Policy Programmer Quiz
(click to enlarge)

III. News
News Policy
Coming soon!
IV. On-Air Conduct & Board Operator Responsibilities
Station IDs, PSAs, Underwriting

It is essential that there be a trained board operator in the studio for all live programs. If you are a programmer and aren’t comfortable operating the board, WGXC will provide a board operator to help you until you can do it yourself. Ultimately, board operators are responsible for everything that happens in the studio and on the air.

A board operator/programmer is responsible for the following:
• A legal station identification at the top of every hour during the broadcast.
• One public service announcement at the start of the show.
• One underwriting announcement at the start of the show. (*or on Saturdays and late nights, one funder acknowledgement announcement.)
• Five minutes of events from the WGXC Events Calendar. These readings can be spread throughout the show. This is required of all music shows, except the shows in the noon timeslot on Monday through Friday. Those programmers must instead play the noon headlines instead.
• Breaking news bulletins from the News Director such as weather bulletins, road closings, etc. when they are posted.
• All on-air conduct and material broadcast during the show, including that of the guests.
• The security of WGXC music and equipment.

Station Identification

The FCC requires the station identify itself every hour, on the hour. This is called a legal station ID. To be legal, the station ID must be: “WGXC, ACRA”

The legal ID must be stated wholly and completely at the beginning of every hour. We cannot insert any words or phrases into the statement listed above. We may say whatever we please before or after the legal ID, but the ID itself must air in this format. To make station IDs more interesting, they can be made as jingles or surrounded by short radio dramas, statements about programming content, or celebrity endorsements. Only the legal ID is regulated by the FCC; programmers are encouraged to identify the station any way they please throughout the remainder of the hour.

Public Service Announcements (PSAs)

Informing listeners of events occurring in our community is one of the valuable services the station provides. Programmers are required to play or read at least one public service announcement per hour. The required PSA should be played at the beginning of the hour.

Underwriting Announcements

WGXC is a noncommercial station, and the FCC prohibits noncommercial stations from broadcasting advertisements of any kind. However, we are allowed to air underwriting announcements, which allow us to acknowledge the support of the business community. Underwriting is also a community service, as well as an important income stream for WGXC. Programmers are required to play underwriting announcements.

On Air Conduct in Seven Parts (FCC)

Part One: Promotional and Commercial Speech

As the holder of a non-commercial FCC broadcast license, WGXC must take great care not to provide direct promotions for business; This constitutes advertising and is prohibited by law. The announcement of local events that occur in our listening area is encouraged. We see this as a public service to our listeners, but great care must be taken to avoid crossing the line between public service and advertising. This section outlines our policies in this area.

Prices: Announcements containing price information are not permissible. This would include any announcement of interest rate information or other indication of savings or value associated with product or business.

Examples: Ten dollars at the door for the benefit concert on Friday. (Instead of mentioning the price, you can point listeners toward the link on the WGXC Events page for more information.) They are the cheapest (product or service) around.

Inducements: Announcements containing an inducement to buy, sell, rent, or lease, are not permissible.

Examples: Movie admission free to museum members. Vivian's Chocolate Valentine chocolate for the first 50 people through the doors. Six months of free service if you sign up for locally provided internet now.

Calls to Action: Announcements containing a call to action are not permissible. The FCC disallows calls to action on public broadcasting stations. A Call to Action is a statement or phrase that commands or invites someone to action. The best way to explain this is to give some examples.

Example: "Bring lawn chairs and blankets." The word "bring" is a call to action, you are telling a listener to "bring" something with them. The compliant manner of stating this would be "Lawn chairs and blankets welcomed." You are not telling the listener to do something; you are merely stating that the events organizers will allow people to have these items with them at the event.

Example: "Come to tonight's presentation of Such and Such." In this statement you are telling the listener to take action by coming to the event. The compliant version of this statement would be "The Such and Such organization will present Such and Such tonight." This simply says that the event is tonight and does not instruct a listener to be there.

Example: "Don't forget to get your tickets." "Don't forget" and "get" are both instructions to the listener to take action, in this case, get tickets. To be compliant you would say "Tickets available by pre-order only." You can see that it is the same message, which is to get your tickets ahead of time, but the language falls within the parameters of what the FCC and WLRH does permit.

Example: “For more information call 555-1234." The word "call" is clearly an inducement for a listener to take action, in this case to pick up their phone and "call." The same message is communicated by changing the language to "Information at 555-1234."

In the past the phrase "We invite you…" was not allowable. It is still considered a gray area. In our situation, where local representatives are used for voicing their organizations PSA it is allowable, by local policy, as long as it is low key in nature.

As programmer, you may not issue a call to action by asking or suggesting that the listeners should perform some task which may result in an organization other than WGXC making money. You may state that a new CD by "MC Whoever" is available at "The Little CD Store" but you cannot tell listeners to go there and "buy it on sale now for $12.99." For announcements of events, ticket prices cannot be mentioned, but a phone number or website should be provided where listeners can get that information.

Value neutral descriptions: You cannot qualify a product, service or event as something that may be more or better in some way than another event, service or product. The FCC disallows public broadcast outlets from comparative language in describing products, services, or events. Commercial broadcasters can say that something is the best, or number one, or one of kind, but we cannot. We can't even use language that will suggest that.

When describing something in value neutral terms you will be describing the actual event, product or service exactly as it is without embellishing language. Here's an example of what is allowable:

"The Such and Such organization will present their annual spring concert this Saturday at 6 PM, and will feature the music of Grammy winning artist, So and So. Lawn chairs, coolers and blankets will keep you comfortable under the night sky. Information at 555-1234." Here's an example of the same one that is not allowable:

"The Such and Such organization, one of the leading organizations of it's kind, will present their fantastic annual spring concert this Saturday at 6 PM, featuring the country's favorite artist, Grammy winning So and So. Lawn chairs, coolers and blankets will keep you comfortable under the night sky. Information at 555-1234."

The underlined portions of this example are, without question, not compliant with rules regarding value neutral descriptions.

Promoting local organization fundraisers: At no time will WGXC promote an organizations' fundraiser unless it can be promoted strictly as an event. A concert to raise money for a service organization can be promoted as a concert with a brief statement in the body of the announcement that states who will benefit. An example is:

" …Proceeds benefit Such and Such organization."

This is the only statement allowable in a PSA to acknowledge a beneficiary. Words such as "fundraiser" are not allowable. There are some fundraising activities that we simply cannot promote, no matter how worthy the cause because the language cannot be modified. Examples include silent auctions and yard sales. WGXC does not permit mentions of an organization’s event sponsors in PSAs.

Tone of PSAs: The tone you use when reading PSAs is important. PSAs must sound consistent with our other announcements. PSAs that are read like a commercial, even with compliant language and content, is inconsistent with our overall presentation and will be pulled from our rotation

Additional language/content guideline: All PSAs must end with "Information at…" This creates a "consistency of sound", an important component of WGXC's overall sound. Do not qualify the word "information" with words like "further" or "more." A Web site or email address is also acceptable with or without a phone number, but may not include added language.

May of WGXC's programmers cover topics in their shows that they specialize in professionally. This can add a valuable perspective to the discussions that they air, but programmers or their guests may never engage in promotion of their own business ventures on the air. It is implicit in our mission that no individual, business, or organization should profit directly from the use of these public airwaves. A programmer or guest's professional qualifications or business affiliations may be referred to during a show where appropriate, for credentialing purposes only. In keeping with our goal to maintain a barrier between professional gain and the use of our airwaves, we also ask programmers to follow these additional guidelines:

• Use references to your professional accreditation or credentials as credential.
• Use contact information for your program that is NOT the same as your business contact information (this includes websites).
• When providing contact information for a guest that is the same as their business contact information, refrain from repeating it too often. Contact information should be announced at a predictable time during your broadcast, preferably at the end.
• Disclose any affiliation that might affect or have the appearance of affecting your coverage of a topic, organization, or event.
• When appropriate, identify your opinions as your own and your guests as their own and not those of WGXC and/or Wave Farm.

If you have a band and you have a gig, are an author and have book release, etc., put it on the Events Calendar on the website, post it to the on-air e-mail list-serve and let your fellow programmers know you are available to go on their shows. You can also leave a copy of your CD or book at the Hudson studio, to be reviewed/played by other programmers. Don't ever just go on the air to promote yourself.

Compensation in the form of either PAYOLA or PLUGOLA is illegal.

Payola refers to receiving any kind of consideration to play someone's music or feature a product or guest.

Plugola refers to the on-air promotion of goods or services in which the programmer has a financial interest. The standard situation is where the programmer promotes a club, music store, or concert in which they have an undisclosed personal interest.

Do not accept money, services, goods, or other valuable consideration from anyone (individuals, organizations, associates or other entities) to broadcast anything and don't promote any activity or matter in which you have a direct or indirect financial interest.

Part Two: Obscenity, Indecency, and Profanity

Although the First Amendment provides broad protections from government regulation of speech, broadcasters do not enjoy the same expressive rights as individual citizens. This is because broadcasters are trustees of the public airwaves (a limited resource) and the act of broadcasting itself is “pervasive” – radio waves are everywhere, and thus the likelihood of inadvertent exposure to objectionable speech is considered serious enough to regulate.

The Federal Communications Commission prohibits or restricts three forms of speech in particular: obscenity, indecency, and profanity.

Obscenity has been defined by the United States Supreme Court to be hyper-sexualized material that is “patently offensive” by “contemporary community standards” and most importantly, “lack[s] serious literary, artistic, political or scientific value.” Obscene material may also be indecent and/or profane, but it must meet these three specific criteria. Obscenity is not allowed on the public airwaves at any time.

Indecency is defined by the FCC as content that “depicts or describes, in terms patently offensive to contemporary community standards…sexual or excretory organs or activities.” If this sounds similar to obscenity, you’re right – except that indecent material does have some redeeming social value. The FCC only allows the broadcast of indecent material between 10pm and 6am (these are called “Safe Harbor” hours).

Profanity is defined by the FCC as “language so grossly offensive to members of the public who actually hear it as to amount to a nuisance.” In simple terms, profanity involves the use of expletives and grossly offensive pejorative speech. Like indecency, profanity may only be broadcast between the hours of 10pm and 6am.

The FCC’s enforcement process regarding indecency and profanity is complaint-driven, and those who complain have to provide documentation – including information relating to the details of the broadcast, the date and time it occurred, and station information. The FCC will ask for a response from the station, examines the context of the complaint, and then determines if a monetary penalty is warranted. Fines for indecency can range from the thousands to millions of dollars, but the majority fall within the $1,000-100,000 range.

In recent years, the FCC’s regulation of objectionable speech has come under significant legal review, and there are now open questions about the continuing viability of such regulation in the context of our modern media environment. But the current definitions and regulations stand and will continue to be enforced until these questions are resolved.

In a nutshell: keep your programming clean if you broadcast outside the Safe Harbor hours – which constitute the majority of the broadcast day. During Safe Harbor, it may be a good idea to warn that some of your programming may be unsuitable to sensitive listeners if any of it may be considered indecent or profane. If you have specific questions about profanity, indecency, or obscenity, please contact WGXC’s Program Director or Station Manager.

Additional Resources:
http://www.fcc.gov/guides/obscenity-indecency-and-profanity
http://www.fcc.gov/encyclopedia/obscenity-indecency-and-profanity
http://transition.fcc.gov/eb/oip/

Part Three: Hate Speech and Sensitivity

WGXC takes seriously its mission to promote access to the airwaves for under-represented voices as well as its responsibilities as a community organization. Speech that is intended to or has the effect of hurting or intimidating any individual or group of people, or incites violence, is considered hate speech. Broadcasting hate speech undermines the mission of our station and compromises our community's trust in us. Don't do it.

Beyond the issue of hate there are larger issues of sensitivity. We ask that you make it your business to be sensitive to different listeners in our community. It is not uncommon in the United States for underrepresented and/or marginalized groups of people to be portrayed unfairly in the media. What you may consider funny or idiosyncratic about a group of people is often not funny and even offensive to that group. Put yourself in the shoes of others and behave accordingly.

Part Four: Equal Access for Political Candidates

Coverage of political elections, particularly local ones, is a valuable service a community radio station can perform for listeners. While it is not in the interest of this station to limit discussion of any topic or access to any guest, there are certain implications for the station as it pertains to political candidates. Here is what the FCC has to say about it: When a qualified candidate for public office has been permitted to use a station, the Communications Act requires the station to "afford equal opportunities to all other such candidates for that office." The Act also states that the station "shall have no power of censorship over the material broadcast" by the candidate.

We do not consider either of the following two categories as a "use" that is covered by this rule: An appearance by a legally qualified candidate on a bona fide newscast, interview or documentary (if the appearance of the candidate is incidental to the presentation of the subject covered by the documentary); or On-the-spot coverage of a bona fide news event (including political conventions and related incidental activities).

What this means is that if you invite a qualified candidate for political office onto your show, even if only to discuss fishing or worm composting, the station is required to provide equal time to any and all opposing candidates for the same office, if they so request. The Programming Director and Committee will facilitate all such requests. You may be required to yield some of your airtime to make this possible.

Regular programmers that are elected officials or running for office must observe a three-month hiatus prior to any Primary or General Election.

Part Five: Opinion, Slander & Disturbing Content

When expressing your opinion, please make it known that you are speaking for yourself and not WGXC or Wave Farm.

Do not slander. Slander is defined as making a false, malicious, or defamatory statement against an individual or group. Ultimately, you are legally liable for any on-air statements you make.

At any time, if you decide to air content that may be inappropriate for children or may otherwise be disturbing, please warn listeners in advance of and periodically throughout your broadcast so that they have the opportunity to avoid that content.

Part Six: Co-hosts, Guests & Phone Calls

It is not uncommon for programmers to want to share their airtime, either regularly or irregularly, with a co-host. Multiple hosts can create a more dynamic and compelling program. However, please be aware that co-hosts may not operate any studio equipment other than a microphone or telephone (for call screening, etc.), unless the co-host is also a fully-trained programmer at WGXC. The show’s programmer of record, is ultimately responsible for everyone’s on-air conduct.

Programmers may invite any individual(s) they desire to be guests on their shows. All guests and their behavior are the responsibility of the programmer who invited them. Any WGXC policy and FCC regulation infringements committed by a guest are ultimately the responsibility of the programmer, and any warning points that may result will be directed at the programmer.

Choose your guests wisely, and prepare them on how they should conduct themselves on the air. Make every effort to inform guests, prior to broadcast, of exactly what kinds of speech they may not engage in. If a guest violates policy or is uncooperative, the programmer has every right to restrict the guest's access to the air. This also applies to any guest you may have live over the telephone. To allow any guest to violate FCC speech regulations (obscenity, indecency, profanity) puts not only your own show but the station’s license at risk.

FCC rules regarding telephone conversations require that we inform all callers that their conversations will be broadcast. This applies to both live and recorded programming that uses telephone conversations. Airing a person’s comments over the phone, live or recorded, without their consent can result in FCC sanctions that may jeopardize WGXC’s license.

Part Seven: Aliases, Anonymity & Credits

All programmers should identify who produces their show in some way during their show — for most programmers, that is you. When discussing strong opinions or airing content that may be controversial, please remind WGXC's listeners that the views and opinions expressed are not those of the station or Wave Farm. Hosts do have a right to use an alias on the air, and are required to disclose when a guest is using an alias on the air. However, you must properly identify yourself on all program and broadcast logs.

Facility Use

Studio Use Priorities

There are many different functions occurring in WGXC’s broadcast studios at any given time: live broadcasts, prerecording, training, etc. A priority system for studio use clarifies and streamlines scheduling needs. These priorities are as follows:
• Priority 1: Regularly scheduled live programs
• Priority 2: Prerecording/production of regularly scheduled programs
• Priority 3: Training (formal training and one-on-one sessions)
• Priority 4: Technical maintenance
• Priority 5: Fill-in programming

Reserving a Studio
A studio-use schedule is posted in each studio. Staff members must approve scheduling requests initiated by programmers. The broadcast schedule can be found on wgxc.org by clicking on the “Schedule” link.

Equipment Training
No WGXC equipment may be used or borrowed without proper training. Requests for training should be directed to WGXC staff. Please refer to the WGXC Equipment Policy for additional information.

Studio Access
Please note: programmers and volunteers are prohibited from sleeping overnight in WGXC studio facilities (With the exception of Wave Farm artists-in-residence in Acra). If the actions or behavior of a person at a studio is deemed inappropriate by a WGXC staff member, s/he will be asked to leave.

Hudson Studio Access
Hudson Studio access at times outside regular business hours (10 a.m. to 6 p.m.) shall be granted to programmers and volunteers only with the approval of either the Program Director (for programmers), Outreach Coordinator (for volunteers) and the Station Manager. The Station Manager shall keep a log of all individuals who have access to the studio outside of business hours, noting the date access was given, and the staff members who approved access.

Catskill Studio Access
TK

Acra Studio Access
TK

Office Use
Programmers can use reception area computers, telephones, etc. for WGXC-related business only. All other activities should be cleared with a member of WGXC staff. Other station-related business may take priority over programmers' use of the reception-area computers. Equipment labeled as "Youth Priority" may be used by all programmers, but is reserved for WGXC's youth programmers upon request. Please refer to the WGXC Computer and Email Policy for additional guidelines in these areas.

General Tidiness
It is the shared responsibility of WGXC staff, programmers, and volunteers to assist in keeping station facilities tidy. As a general rule one should leave the space cleaner than when it was entered.

No food or drinks are ever allowed in WGXC’s broadcast studios.

Program Transitions
When transitioning between shows in a studio, programmers must leave the studio promptly and with all of their program materials so that the next programmer can begin their program with focus and a clean slate. Many programmers make arrangements with the programmer on the air before them that allows for some studio-overlap. These arrangements should be made between programmers a case-by-case basis; please keep in mind that not all programmers are able to function comfortably with others in the studio.

Policy Enforcement / Warning Point System
From time to time the Station Manager may observe or is notified that a programmer has violated station policy. When this happens, the Station Manager reviews the concern with the programmer(s) in question. If the Station Manager determines that a violation has occurred, a warning point system is used to enforce key policies and procedures.

1. One-Point Violations:
• Lights left on
• Failing to meet the Station ID / PSA / Underwriting requirement
• Not cleaning up after yourself
• Running over into another program’s time slot

2. Two-Point Violations:
• Food and/or drink in studio
• Missing a program without making proper plans for your absence (you need to inform the station 48 hours in advance of any absence)
• Removing music from the station

3. Three-Point Violations:
• Profanity (except during Safe Harbor hours 10 p.m. - 6 a.m.)
• Indecency/obscenity on air
• Commercial speech on air
• Failing to lock a door
• Failing to set alarm
• Unauthorized removal of equipment from the station
• Operating the board while intoxicated or otherwise “under the influence”

Programmers will be made aware of any warning points they receive due to a policy violation.
• three warning points: a written warning to the programmer
• five points: the programmer will receive a warning and a suspension of on-air clearance for one show
• nine points: on-air clearance is suspended for the duration of the term as well as for the following term.

Points remain on record for twelve months from the date of the policy violation. After twelve months the corresponding points expire. Should a programmer feel that they have been unfairly found in violation of station policy, they have the right to appeal the decision. Programmers are also entitled to use the WGXC grievance process in addition to appealing points decisions.

WGXC’s goal in using this system is to correct problems as they arise and get folks back on track as quickly as possible – not to remove programmers from the air. However, we must also take seriously any failure to comply with station policy. Should you observe any of the behavior listed above, please report it to feedback@wgxc.org for review by the Station Manager. Self-reporting and on-air corrections are encouraged as well and usually results in a reduction in the number of points awarded for a policy violation.

Evaluation & Feedback

WGXC’s listeners are invited and encouraged to send feedback regarding the station’s programming to feedback@wgxc.org.

WGXC’s Station Manager will review the feedback account on a daily basis. Messages for programmers will be forwarded promptly to those individuals Messages for staff members will be forwarded promptly to those individuals General comments and complaints from the listening public will be responded to in a timely fashion – within two weeks of the initial contact. Any feedback submitted by programmers, volunteers, or staff that is determined to be a “Dispute or Complaint” will be flagged and the sender will be directed towards WGXC’s Dispute and Complaint Resolution policy.

The Station Manager will prepare periodic feedback reports to the Staff and the Policy Committee. Feedback reports are intended to aggregate all feedback WGXC receives — praises, criticisms, concerns and questions.

V. Programmers FAQs
How should I characterize my show's relationship to WGXC?
"Show Name" is produced for Wave Farm's WGXC 90.7-FM in the Hudson Valley in New York State.
What do I do if I need to miss a show?

The WGXC Program Director must be notified first. That notification -- by email or telephone -- must occur at least 48 hours in advance.

The preference is for a live, in-studio replacement to fill in during any and all absences. If an in-studio replacement is not possible (no one is available, and/or the programmer is assigned to a late-night or early morning spot at a time when staff is not present and a programmer with knowledge of security procedures is not available), the production of a new, pre-recorded show is acceptable. If a new show cannot be recorded for whatever reason, the programmer will be asked to specify the archived show they wish to have re-broadcast in their absence. The Program Director must approve the choice of replacement host in advance of broadcast time.

In instances of a requested serial absence -- up to three months for a broadcast hiatus -- programmers must first identify a potential replacement for the duration of their leave. All replacement hosts must be approved of, and trained by the Program Director.

The most common way to find a substitute is to post a message on the programmer listserv. Include the date and time of the program to be filled, along with any other program-specific details (genre, medium, etc.) important for a sub to consider.

In lieu of, or in addition to using the programmer listserv as a search tool, establish a reciprocal relationship with another programmer willing and able to act as a backup when needed.

How do I reserve a studio?

WGXC Programmers have access to WGXC’s facilities to produce their programs and fulfill their volunteer requirements. In order to ensure equal opportunity for all programmers, please note the following guidelines:

Advance reservations are required.

Only staff can make or amend reservations.

Requests should specify if it is program-related, or volunteer hours.

If program related, WGXC’s Program Director must be the point of contact.

If volunteer, WGXC’s Outreach Coordinator must be the point of contact.

If a programmer requests a standing appointment, but fails to appear, the reservation will be canceled.

When reservations occur outside of regular office hours, programmers are expected to make a prompt departure of WGXC’s facilities following the reservation end-time.

When can I use the office?

Programmers may use the Hudson office computers, telephones and printer(s) during regular business hours (10 a.m. to 6 p.m., Mon. through Fri.) for WGXC-related business only. Use of the studio WiFi network is also available, but on a limited basis. All other activities should be cleared with a member of WGXC staff.

What to I do if someone asks to see our Public File?

The public file is a collection of documents required to be maintained by all broadcast stations by the Federal Communications Commission (FCC). The file must be maintained at the station's main studio and visitors must be given unquestioned and immediate access to the public inspection files during business hours. The WGXC public file is located in the reception area of the Hudson studio, in a file box directly behind the reception desk. If a member of the public requests to see the file, invite them to make themselves comfortable and then immediately locate a staff member who will facilitate immediate access. If the request comes at a time when a staff member is not present, immediately contact the Station Manager by telephone. The Station Manager will aid the programmer or volunteer in providing the requested access. The programmer or volunteer should remain with the visitor until the Station Manager or other staff member becomes available. Individuals requesting access to the public file must never be turned away or told to come back, nor should they be left unattended or ignored.

What do I do if a Federal Communications Commission (FCC) inspector show up?

Greet the visitor and immediately notify staff to their presence. If a staff member is not present at the studio, call the Station Manager. The Station Manager’s contact information can be found on the daily contact list posted in the studio. Be aware that the FCC representative may first ask to see the public file. The public file is a collection of documents required to be maintained by all broadcast stations by the Federal Communications Commission (FCC). The WGXC public file is located in the reception area of the Hudson studio, in a file box directly behind the reception desk. That file can, and should, be produced for the inspector. It is imperative that studio management be contacted as soon as possible, so the request for a more thorough inspection can take place.

What do I do if I’m doing my show and something isn’t working properly?

First and foremost: Stay calm and roll with it. Always act as a professional. Refrain from complaining about the problem on mic. Do your best to keep the show moving. Concentrate on ensuring an enjoyable listening experience for your listeners, despite the challenge you might be facing.

As you do your show prep and before arriving at the studio, check the WGXC Technical Status document, located at the top of this page under "Quick Links" for the latest news on the status of the equipment in all three studios.

Always arrive prepared with extra media that could be substituted in the event of a technical problem. For example, bring an iPod or a laptop as backup in case the CD drive gives you problems.

Troubleshoot the problem you are facing to the best of your ability. Troubleshooting checklists for a variety of potential problems are available in the white WGXC binder located in each studio.

Call for staff support. If you are on the air in the Hudson studio during business hours and staff is present, ring the emergency bell located on the rack, to the left of the board. If you are broadcasting from Acra, Catskill or from Hudson at times when staff is not present, call a staff member. The daily contact list is posted in a prominent location in each studio.

What is the best way to record a phone interview?

Interview technology in order of preference:
In studio
Skype
Via phone using freeconferencecall.com with the recording option
Landline phone
No cell phone calls

What are the best practices in terms of leaving the studio for the next programmer?

The outgoing host must set up the station ID, PSA, promo and underwriting spots for the incoming host. IDs must be played at the top of the hour.

The outgoing host is encouraged to end their show (whenever possible) with a song to allow ample time for the incoming programmer to settle in before the next show begins.

Departing hosts are urged to leave the studio organized and ready for use. Please close out and clean-up open browser windows on both the Linux and Mac computers, secure headphones, turn off unused channels on the board, etc.

Arriving programmers are asked to wait outside until five minutes before their show is scheduled to begin before entering the studio.

All programmers are encouraged to work in collaboration with those that precede and follow them in the broadcast schedule.

Should I notify the station if I hear something wrong on-air? If so, who do I contact?

Yes, in the case of non-FCC compliant content and any period of extended silence (“dead air”), staff should be notified. If the problem occurs between 6 a.m. and midnight, Sun. through Fri., the WGXC Program Director should be the first point of contact. For problems overnight or all day Sat., the Wave Farm Artistic Director should be contacted. If either the Program Director or Artistic Director cannot be reached, the Station Manager should be called.

Who do I contact if the studio is locked and I have to do my program?

Using the daily contact list, call the on-call staff member(s). The staff person will walk you through the process of gaining access. A copy of the daily contact list is located at:

Hudson Studio: taped to the underside of the lid on the WGXC mailbox.

Acra Studio/Wave Farm Study Center: posted above the lockbox at the main entrance.

Catskill Studio: posted on the bulletin board to the right of the entrance.

How can I help my fellow programmers who might need help with technical matters?

Any programmer who wishes to become a peer trainer, or any programmer who would like additional training should communicate with WGXC staff about their needs. It is important that only those who have participated in WGXC-organized training sessions, serve as peer trainers.

When is it permissible for staff to enter a life studio for on-air Interruptions?

To assure programmers have focused creative space, the following list documents when it is acceptable to enter a live studio:

Dead air
Technical trouble that does not resolve itself quickly
Non-compliance with FCC regulations
When a programmer has articulated needing help on air
The last five minutes of every program should allow for transition, including the arrival of the next programmer, and/or a staff member who may need to cue a subsequent program.

How much can I edit my program for the WGXC Archives?

While programmers are welcome to edit their programs however they see fit for independent purposes, and with independent resources, WGXC archive files should reflect what was broadcast on-air. Editing should only take place in order to remove any non-FCC compliant content and any period of silence caused by technical difficulties.

Can I approach music labels about having CDs sent to the station?

Requests to music labels for new releases should be channeled through the WGXC Program Director or the Wave Farm Artistic Director. Requests for new jazz releases should be made through programmer Cheryl K. Symister-Masterson.

VI. Communication Materials and Design
Communication Materials and Design Policy

WGXC Footer

To unify materials produced on behalf of WGXC, while ensuring autonomy for the artists creating WGXC special event promotional flyers, posters, etc., a WGXC footer has been designed and is required on all materials that represent programs and activities produced by WGXC.

The WGXC Footer and Logo is available for download here.

Official Name & Language

The official name for WGXC is “WGXC: Hands-on Radio”
The official Station ID is “WGXC, Acra”
The official tagline for “Creative Community Radio”

Official Logo

WGXC’s logo is available for download at:
http://archive.free103point9.org/wgxc_logo.ai (Vector file)
http://archive.free103point9.org/wgxc_logo.jpg (JPEG file)

Colors:
Green: C: 59 M: 0 Y: 100 K: 7
Blue: C: 69 M: 7 Y: 0 K:0
Gray: C: 0 M: 0 Y: 0 K: 60

Approval Process

Each use of the WGXC logo and all promotional materials must be authorized by a member of the design committee of WGXC. PDF proofs must be sent to design@wgxc.org. The design committee needs at least three business days to approve all usage requests.

Any financial expenditure requests must be approved by the Station Manager.

VII. Fundraising & Outreach
Fundraising & Outreach Policy

WGXC is a program division of Wave Farm, a nonprofit organization with a mission that celebrates creative and community use of media and the airwaves. Wave Farm (an assumed name of free103point9 Inc.) is a nonprofit 501(c)(3) organization and contributions made to the organization are tax deductible.

Fundraising

All donations solicited on behalf of WGXC are used to meet the operating expenses of WGXC. Funds shall be solicited in a respectful manner, without pressure, and with the permission of the Station Manager prior to beginning any fundraising activities.

Those soliciting donations or promoting station fundraising events on behalf of WGXC are acting as represents of the station and as such, are expected to conduct themselves in a respectful, professional manner, consistent with station policies.

In general, donor-designated restrictions on gifts to WGXC are undesirable. WGXC seeks to cultivate donors who are in support of the WGXC mission and program divisionat large. A culture of restricted donations can be crippling for an organization with significant regular operating costs like WGXC. Any donor-designated restrictions on contributions must be approved by the Station Manager and Executive Director before being accepted.

Programmers and Volunteers who wish to have an active role in fundraising, beyond Pledge Drive activities, are invited to join the Fundraising Events and Donor Cultivation Committee, and may do so by expressing interest to the Station Manager.

Fundraising Events and Donor Cultivation Committee
Responsibilities include:
• Provide leadership with regards to fundraising events and major donor gifts
• Set and meet annual fundraising goals
• Establish and manage an annual gala event.
• Secure matching donations from major donors during WGXC Pledge Drives

Outreach

WGXC shall work to continuously serve the diverse populations in our listening community. WGXC shall work to achieve this goal by ensuring that our mission is reflected in the makeup of the station’s Community Council, Staff, Community Programming Schedule, and all audience outreach activities. WGXC will maintain a regular dialogue with community organizations and elected governmental entities within its listening area. It will also maintain open dialogue with all other local organizations that demonstrate an interest in the participatory and inclusive project that is WGXC. Programmers and Volunteers who wish to have an active role in station Outreach are invited to join the Outreach Committee, and may do so by expressing interest to the Outreach Coordinator.

Outreach Committee
Responsibilities include:
• Set and meet semi-annual goals about engaging new audiences.
• Create and conduct listener and/or focus group events.
• Hold a series of gatherings at various locations within the listening area and spread the word about WGXC to cultivate new listeners and volunteers.
• Ensure representation in the community whether staffing a table at a community event, speaking to a group about the station, or attending events with a WGXC hat on.
• Organize WGXC Listener events including an annual party, which serves as an opportunity for WGXC supporters to provide input on station matters and submit nominations to the advisory WGXC Community Council.

VIII. Volunteer Policy
Volunteer Policy and Agreement


Thank you for volunteering your time and talents to WGXC 90.7-FM. As a non-commercial educational radio station, volunteers are an essential part of our operations.

WGXC Volunteers include programmers as well as individuals who support the station in general. The WGXC Outreach Coordinator is the primary contact for volunteers and volunteering information. New volunteers should contact the Outreach Coordinator to discuss their skills and the kind of volunteer work desired. The Outreach Coordinator will direct the prospective volunteer to the appropriate Volunteer Advisory Committee, Staff member, or task, based upon this information. All volunteers are required to read and sign this WGXC Volunteer Policy and Agreement.

General Information:

WGXC is a program division of the arts organization Wave Farm, incorporated as free103pont9 Inc. Wave Farm is a not-for-profit corporation that is governed by a Board of Directors. Wave Farm’s mission is to celebrate creative and community use of media and the airwaves.

WGXC Station Management relies on the support, advice, and recommendations of Volunteer Advisory Committee members (aka the WGXC Community Advisory Council) to ensure representation of the public served within the WGXC 90.7-FM listening area.

WGXC’s Station Management has the sole authority to convene meetings in the name of or otherwise on behalf of WGXC. Volunteer Advisory Committee Chairs may convene meetings of their committees in collaboration with that committee’s designated staff member.

Volunteer Guidelines:

Be reliable and punctual when assisting with an activity or event, and be respectful of the mission of Wave Farm and values of WGXC;

Identify yourself as a volunteer of WGXC when attending any station event or otherwise being publicly affiliated with the station;

Obtain approval in advance from a Staff member to meet with public officials on station business, speak on behalf of the station in the media, or receive contributions on behalf of WGXC;

Use station computers, phones, and office supplies for station-related purposes only;

Volunteers are not authorized to make expenditures on behalf of WGXC; consult a WGXC Staff member if such a need arises.

As a volunteer I understand and hereby pledge to respect and abide by the following:

That I have read WGXC’s Volunteer Policy and Agreement, and understand and agree to abide by its terms.

That I have read and acknowledge WGXC’s Dispute Resolution Policy as applicable to my service as a volunteer.

That as a volunteer with the WGXC program of Wave Farm, I serve to support, offer advice, and represent the community in WGXC’s operations.

That volunteers are not employees of WGXC and/or Wave Farm, and should notify the Outreach Coordinator if at any point they no longer wish to volunteer at WGXC. Likewise, while WGXC appreciates the support and dedication of its volunteers, it has the discretion to dismiss volunteers at any time.

Thank you again for your interest in volunteering at WGXC.

Print name: _________________________________________ Date: _________________

Signature: __________________________________________

IX. Underwriting
Underwriting Policy

WGXC will entertain underwriting and website advertisements from businesses with interests in the listening area. WGXC reserves the right to deny underwriting which is in opposition to the values and mission of WGXC and/or Wave Farm. An underwriting contract will be signed by all participating entities. Website ads will appear as business logos and link to the business website. Current Underwriting Rates appear on the WGXC website at http://wgxc.org/underwriting.

X. Dispute & Complaint Resolution
Dispute & Complaint Resolution Policy

This set of procedures is intended to guide WGXC’s programmers and volunteers who wish to express their concerns regarding the station’s policies, procedures, and performance.

Timing: In order for a dispute or complaint to qualify for processing under this section, it must be filed no later than thirty (30) calendar days after the date on which the aggrieved condition commenced.

Procedure:
Step One: WGXC Programmers should submit their dispute or complaint in writing to the Program Director for discussion and action. Volunteers, who are not programmers, should contact the Outreach Coordinator in writing for discussion and action.
Step Two: If the complainant finds the outcome of Step One unsatisfactory, or was unable to engage in Step One because the complainant was uncomfortable raising the issue with the specified contact, the written dispute or complaint should be submitted to the Station Manager for discussion and action.
Step Three: If the issue has not been resolved by Steps One or Two, the complainant should submit their written dispute or complaint to the Executive Director. The Executive Director will alert Wave Farm’s Board of Directors to the situation, and may choose to convene a meeting with the complainant and relevant parties. The Executive Director shall respond to the complainant in writing with a final decision.

In all instances, a thorough and fair investigation will take place, giving careful consideration to the rights and dignity of all of those involved in a complaint or dispute.



Want help making radio?

transom.org has a tools section about equipment you can use to make radio, and lots of how-to guides.

Audacity is free, open source software for recording and editing sounds. It is available for download on Mac OS X, Microsoft Windows, and other operating systems.

Programmer Trainings & Workshops

WGXC offers trainings and workshops for programmers and for our listening community. Upcoming trainings and workshops are listed below. For more information or to register for a workshop, please email workshops [at] wgxc [dot] org.

WGXC's History

This piece, produced by Eleanor Kagan, during the WGXC Barnraising is a great snapshot of WGXC's early history. Listen to Eleanor Kagan's Raising Barns, Raising Voices here.

Looking for more radio content to listen to or broadcast?

A Pacifica Radio affiliate, WGXC can access public programs produced by other Pacifica stations and independent producers. On this site, you can browse some of the available programs. Let us know if you want access to a particular audio file.

Radio 4 All A place for grassroots broadcasters, free radio journalists, and cyber-activists to share radio programs. The archived material here is available to anyone.

PRX “The Public Radio Exchange” is an online library/marketplace of independently-produced radio content. You can listen to the full-length stream of any piece. For broadcast, most of the programs cost money – but you can often contact the producers directly.

Other Resources

If you need to email big audio files, WGXC has a yousendit account. Email tom [at] wgxc.org if you’d like to use the account.

Convert YouTube videos to mp3s with many different websites, including this one: YouTube MP3.

Radio Conferences

Deep Wireless: Radio art conference in Toronto in late May.

Third Coast International Audio Festival: Radio conference in Chicago in the fall.

Grassroots Radio Conference: Annual conference in different U.S. locations.

NFCB Community Radio Conference: National Federation of Community Broadcasters hold their conference in a different U.S. city each year.

Allied Media Conference: Activist media conference in the summer in Detroit.

Additional Resources

File Uploads

Here’s where you can upload audio to our server.

If you need a log-in, email katy [at] wgxc.org

Pledge Drive Pitch Guide

Click here to access our most current Pitch Guide for Pledge Drives.

Questions? Email jess [at] wgxc.org

WGXC supporters by geography

Click here to view a chart of WGXC's supporters by geographic location.